How is asiana airlines

Unlimited drinks and the food was delicious. My original business class AC flight was cancelled due to Covid. I had not flown in economy overseas in over a decade and was very apprehensive with the long distance. Not that I would fly economy again but if I had to, Asiana would be my first choice. Thank you for making this trip more pleasant. I arrived into Seoul on United Airlines from San Francisco and by the time I got to the gate for my next flight, I found out that the flight had been canceled - I received no information about the cancellation.

I ended up staying one night at the airport and bought my own ticket to Hanoi the next day. However, with less than 48 hours left until the start of the trip, JetBlue cancelled its flight. Trying to be flexible, especially during a situation of a global pandemic, I booked a cab service that would bring me to JFK on time for my second flight.

When I called Asiana Airlines to confirm the status of my flight after waiting on the phone for a very long time , they told me that because I couldn't follow the order of the itinerary as in take the JetBlue flight first , they could not let me on the plane, even though I had paid for my ticket in full.

Even after I had explained that my JetBlue flight was modified and thereby it was impossible for me to follow the order of the itinerary, the customer service representatives I spent hours on the phone taking to more than one kept repeating that this is was company policy and that I could not be on the plane. How is this kind of blatantly exploitative, unethical practice allowed? They are completely refusing to be flexible and even are denying my request for a refund.

Boarding was orderly, with temp. Check of all passengers, aircraft was clean, food average, attentive flight attendants and pleasant at all times. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline. Round-trip One-way Multi-city Trip Builder. Economy Premium Economy Business First. Choose up to 3 origin airports. Airports within 70 miles. Airport Drive Transit Miles Pop. Choose up to 3 airports. Enter a location to see nearby airports.

Choose up to 3 destination airports. You didn't select an airport. You know where to go. Find Flight Deals. Economy Business Premium Economy First. Add another flight. The Points Guy will not sell your email. Please enter a valid email address Please check mailing preferences. Sign-up Successful! Welcome to The Points Guy!

All Asiana Airlines Stories. Amenity kit and washroom amenities. Inflight entertainment. Quality of meals served. Flexibility of meal service. Magazines and newspapers. Cabin Staff Service - Long haul Attention to cabin safety. Service skills and proficiency. Speed and timing of service. Enthusiasm and friendliness. Service hospitality.

Personalisation of service. Interaction with customers. Language skills. Cabin presence and attention. Responding to customer requests.