The only time an image is produced is when your vehicle drives under a tolling point and an active transponder is not detected. Your recent toll transactions can be viewed here and can also be filtered and exported to a PDF or an Excel Spreadsheet. You are still able to use toll facilities and are responsible for any tolls incurred. In order to continue receiving the benefits of the prepaid SunPass Program — including discounted toll rates and access to express lanes — it is important that the account has a positive balance.
The Florida Department of Transportation FDOT is implementing managed lanes in several high traffic areas throughout the state to help relieve congestion, improve safety, and provide drivers with travel options. Managed lanes are optional travel lanes that help get you where you need to go, safely, efficiently and hassle free. Click here for additional information on Florida Managed Lanes. School buses, public transit buses, over-the-road buses and vanpools may be eligible for toll exemptions when traveling on the Florida Express Lane System.
Annual registration is required, click here for more information. Electronic tolling is safer and more efficient. It is safer because it allows drivers to keep a steady pace and eliminates the need to stop and pay for tolls.
It is less expensive because collecting tolls electronically lowers operating costs. This results in projects getting completed sooner, which directly benefits Turnpike customers.
Additionally, we see society indicators that many people no longer carry cash and are relying more on electronic payments. On the Turnpike Mainline, between Milepost 88 and , there will be twelve new tolling points in each direction. Eleven of these sites are being constructed as part of this project. Our mission is to provide a safe transportation system while ensuring the mobility of people and goods.
The new mainline toll plaza names are associated with the nearest interchange or cross street. How they will be identified on your account or invoice between milepost 88 and on the Turnpike Mainline are as follows:. Since the toll plazas will be located on the Mainline after conversion, customers will see each gantry they pass through listed as shown above along with the corresponding toll amount for each.
The rates are similar. As stated previously, the per mile SunPass rate of 8 cents for two-axle vehicles is being maintained with the new toll gantry locations along this portion of the Turnpike Mainline. You may use your SunPass transponder when renting a vehicle as long as you add the rental vehicle and license plate information to your SunPass account. When you return your rental, be sure to remove your transponder or additional toll charges may continue to register.
If you leave your transponder in a rental vehicle and cannot retrieve it, you will need to immediately report the device lost or stolen to avoid additional charges. Rental car agencies or their associated third-party vendors will assess the fees agreed to in your rental agreement to collect the toll s.
For more information on specific rental car programs, please contact your local rental car agency as each agency has separate programs and fees associated with electronic toll usage. You can verify that your toll invoice was sent from SunPass, by clicking here and following the prompts. Please note: SunPass does not send Toll Invoices via email. Official Toll Invoices are sent through U.
The official website to make a payment online is SunPass. To view a sample invoice, click here. You can verify your charges online by clicking here and following the prompts.
Click here to submit a dispute for a Toll Invoice. Partial payment will also be accepted and may be made using any of the methods described above.
Please keep in mind that while a partial payment may be accepted, it will not stop the escalation process and you remain responsible for the full balance of your invoice. When adding the license plate to your new SunPass account, use an Effective Start Date that is same as the date of the earliest transaction on your invoice. The amounts due on your invoice will be deducted from your SunPass account within 48 hours. If you are an existing customer, you may have received a Toll Invoice because the vehicle license plate listed on your invoice has not been added to your SunPass account.
Use the earliest transaction date not postdate reflected on your Toll Invoice as the Effective Start Date. Follow the prompts to pay your tolls at the discounted SunPass rate. It is also possible that you received this Toll Invoice because your SunPass account does not have sufficient funds.
Be sure to add enough funds to pay the amount due. This amount will be deducted from your SunPass account within 48 hours. If you traveled through a tolling point and an active transponder was not detected, an invoice will be mailed to the registered owner of the vehicle.
Official Toll Invoices are sent only through U. SunPass does not send official Toll Invoices through email. Customers who have any questions concerning the validity of any communication they have received regarding their accounts are encouraged to contact us by visiting SunPass.
Where can I purchase a SunPass sticker? Is SunPass suspended ? Can I use my SunPass in another car? What is the difference between SunPass and SunPass mini? Is SunPass or EPass better? Does SunPass pay EPass tolls? Can I buy a SunPass online? Can I reload my SunPass at Publix? How do I get a free SunPass transponder?
Do SunPass transponders have batteries? Are SunPass and Epass the same? Can I buy Epass at Publix? What does toll by plate mean in Florida? Can you go to jail for not paying tolls in Florida? A: Purchase one of the transponders online at SunPass. There are over 3, retail locations available in Florida. Adalgisa Kachur Professional. Does Walgreens sell EZ Pass? Teodula Nicol Professional.
What is the difference between SunPass and sunpass mini? The SunPass Portable, is just that, portable. It adheres to your windshield with suction cups and can be easily transferred from one vehicle to the next or taken with you when you travel.
The SunPass Mini is a sticker about the size and width of a credit card that sticks directly to your windshield. Elsbeth Homar Professional. Which is better SunPass or Epass? Toll dollars stay local to help locals - and the local economy. Whereas, SunPass is operated by the Florida Dept. Umaro Deke Explainer. Where do you put a SunPass Mini on a windshield? Press your transponder against the windshield to enable the suction cups to stick. Transponder must be placed a minimum of 2 inches below the windshield frame.
If the windshield has a solar strip, install the transponder at least 2 inches below the strip. Stoycho Harkovchuk Explainer. Where can I buy a transponder?
SunPass Pro. Works where e-zpass is accepted. SunPass can be used on toll roads, bridges and managed lanes, and customers always pay the lowest toll rate in Florida. SunPass transponders are interoperable, meaning that a customer who has a prepaid account with one toll agency like SunPass can travel and have their tolls charged against their account at other toll agencies.
Then, visit SunPass. For a complete list of retail locations click here. Visit one of our walk-in centers to purchase and activate your SunPass transponder. Click here for a complete list of walk-in centers.
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